Aragon Research

Avaya positioned as a leader in The Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC), 2023

Aragon Research releases its first edition of Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC), and Avaya is listed as a Leader.

The report analyzes 14 major providers in the market on their Conversational AI capabilities, and future trends. According to Aragon Research, Conversational AI in the contact center is a must for any organization looking to live up to customers' new – and high – engagement expectations.

Download the full report to learn more about Conversational AI in the Intelligent Contact Center, and how Avaya compared to other major, and innovative, vendors.


 
 

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