AVAYA OneCloud UCaaS
& CCaaS Solutions
Making Experiences Memorable
Most powerful cloud solution to uplift customer experience and enterprise communication
AVAYA OneCloud Solutions enable businesses to streamline all human-touchpoints,
yet remain agile for growth.
yet remain agile for growth.
CCaaS
Cloud-based Contact Center Solution
Full-fledged experience management solution for your customers & employees
OR
Multi-experience cloud contact center with automation, AI and analytics capabilities to boost customer experience bottom line.
AVAYA’s OneCloud CCaaS includes;
- Multi-experience contact centre
- Automation for customer journey management
- AI-powered contextual assistance
- Analytics & reporting
- Workforce engagement
- Public cloud option- for self-service & agent tools
Bolster your enterprise-customer relations with AVAYA OneCloud CCaaS
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UCaaS
Unified Communications Solution
Seamless collaboration, uninterrupted communication for the new age work-from-anywhere culture
OR
Ensure your business is moving in the right direction with remote collaboration and virtual workspaces.
AVAYA’s OneCloud UCaaS includes;
- Cloud office to call, meet, message & more with one app- any device, any location
- AVAYA Spaces for powerful remote collaboration
- Meetings & Conferencing abilities
- Team collaboration capability
- Calling & messaging for faster peer-to-peer communication in a single workspace
Embrace the remote work culture in a dynamic business environment with AVAYA OneCloud UCaaS
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AVAYA OneCloud Solutions enable businesses to streamline all human-touchpoints, yet remain agile for growth.
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