Hello Avaya! Ok Google Cloud!
Power your Contact Centre with AI that talks, understands and interacts

Through this webinar, you will discover ways to enhance operational efficiency for your contact centres. With professional speakers from Avaya and Google, you will be able to identify strategies to;

  • Han
    Customer Engineer,
    Google Cloud

  • Juliet Lee
    Regional Manager, IX Solutions
    Avaya ASEAN

  • Understand the beauty of automating repetitive tasks,
  • Identify the intent of customer requests
  • Provide 24/7 access to customer support with virtual agents.
  • Eliminate the need for long wait times and complicated phone trees
  • Increase seamless customer journey
  • Leverage the AI-enabled virtual agent to provide a superior customer experience


The above will allow you to better pick-up customers’ needs and relay accurate information to customers.

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