Agenda

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Subject to changes without prior notice


TIME

SESSION

04:00 PM
Registration and Engagement Expo Open
06:30 PM
Welcome Reception in Engagement Expo Area
09:30 PM
End of Days sessions
  • Thursday, February 25


TIME

SESSION

07:00 AM
Registration
07:00 AM
Breakfast Open
08:30 AM
Welcome to bangkok
08:45 AM
Opening Remarks: Nidal Abou-Itaif, President - Europe & AMEA
09:15 AM
Customer Spotlight - Kwang Kai Leong, Deloitte. South East Asia IT Manager
09:30 AM
Digital Transformation (DX) Leadership Framework and Its Imperatives - Michael Araneta (IDC)
10:00 AM
Smart Digital World - Jean Turgeon, VP & Chief Technologist Software Defined Architecture, WW Sales.
11:20 AM - 5:50 PM
Plenary Room Nile Room Seine Room Mississippi Room Ganges Room Mekong Room Yangtze Room
11:00 AM Break -Avaya Engagement Expo and Lunch
12:30 AM
(60 min)
Why Engagement Development Platform (EDP) makes your Unified Communications and Contact Center Solution Great - Rob Dolphin / Audrey Lim Introduction to Avaya's Fabric Architecture - Jerry Badalassi / Lui Simonetti Team Engagement, Unified Communications Roadmap NDA - Jeremy Paton Virtualized Communications: Getting there quickly with the Collaboration Pod - Paul Unbehagen 1:1's 1:1's CxO Forum and Luncheon. Michael Araneta, Nidal Abou-Itaif and Jean Turgeon (11:00-1:00)
01:30 PM Short Break - Move to Next Session
01:40 PM
(75 min)
Next generation Wireless Networks (WLAN) and the future of the Mobile Enterprise Access - Alan Hase Accelerate Your Journey to the Digital Enterprise with Dimension Data - Nagi K. Multicast Design and Deployment (Configuration) - Ed Koehler Deep Dive on Engagement Development Platform (UC/CE) - Valerie Heath / Nipon Maluengnont 1:1's 1:1's 1:1's
02:55 PM Engagement Expo session - Long Break
03:30 PM
(60 min)
Customer Story - The Treasury, Fabric Connect, what we got out of it and what you should expect - Benjamin Hay Customer Engagement Solutions Roadmap NDA - Sami Ammous Data Center Network Design and Deployment (Configuration) - Fab Fiori / Gates Zeng Driving Business Outcome with EDP Snap-ins - Audrey Lim / Meng Teck Tan 1:1's 1:1's 1:1's
Customer Story - DHL, engaging with our customers for success - Chris Stewart
4:30 PM Short Break - Move to Next Session
4:50 PM Deploying and Evolving Fabrics in Existing Networks - Ed Koehler (End 5:30pm) Delivering Secure Elastic Networks - Ravi Subbarao / Maan Al Shakarchi / Matt Palmer / Jean Turgeon See What You Can Do with EDP Live! Valerie Heath / Rob Dolphin Smart Government - Mark Fletcher / Fab Fiori 1:1's 1:1's 1:1's
05:50 PM
Appetizers in Engagement Expo
07:00 PM
Gala Dinner
09:00 PM
Day 1 ATF Ends
  • Friday, February 26


TIME

SESSION

07:00 AM
Breakfast Open and Hotel Checkout
08:15 AM
Operationalizing Transformation - Tim Wade
08:40 AM
Software Defined Engagement, Leading with Customer Value - Greg Weber
09:10 AM
Effortless Communications - Bryan Dingwall
09:40 AM
Closing Remarks: Nidal Abou-Itaif, President - Europe & AMEA
09:50 AM
Break, transition to breakout sessions
10:45 AM - 04:35 PM
Plenary Room Seine Room Mississippi Room Ganges Room Nile Room Mekong Room Yangtze Room
10:45 AM
(75 min)
Smart Financial Services and Insurance - Augustin Du Payrat / Meng Teck Tan / Sami Ammous/ Maan Al Shakarchi Security and Best Practice in the Avaya Aura Solution - Rob Dolphin Designing Mobile and Web Customer Engagement Solutions - Sami Ammous Optimizing Performance with Avaya Reporting and the Journey to Analytics - Rajas Daithankar Smart Hospitality, Health, Campus, Education - Steve Given / Fred Sabty / Fab Fiori 1:1's Setup for EPF Luncheon
12:00 PM Short Break
12:10 PM
(60 min)
Customer Story - Hillsong Church, taking Worship to the World with Multicast Networking - Ricki Cook Cyber Security - An In-Depth View - Ed Koehler Optimizing Proactive Customer Engagement - Rajas Daithankar / Amorn Pholvivat Increasing Your Business Agility with Avaya Pod Fx - Vyankatesh Adke Avaya Fabrics & Infrastructure NDA - Scott Fincher / Paul Unbehagen 1:1's Executive Partner Luncheon - Hock Leong Choo & Nidal Abou-Itaif (12:10-14:10)
Customer Story - SCSK, the journey to be the first Avaya Cloud Service Provider in Japan - Yoichiro Sakata
01:10 PM Avaya Engagement Expo with lunch
02:25 PM
(60 min)
Beyond Unified Communications - Avaya Communicator Web (ESNA) - Bryan Dingwall Avaya Unified Access NDA - Alan Hase Customer Story - Challenges and Trends of Contact Center Industry - Stamford Low (CCAS) Get your Network Ready for the Smart Digital World by enabling automation of the "Internet of things" - Ravi Subbarao / Paul Unbehagen / Scott Fincher Virtualization: What’s New with Avaya Aura 7.0 - Jeremy Paton 1:1's 1:1's
03:25 PM Short Break
03:35 PM
(60 min)
Customer Engagement Design Beyond Voice (Omnichannel) - Augustin Du Payrat Next Generation Conferencing - Rob Dolphin /Sami Ammous / Jeremy Paton Campus Network Design and Deployment (Configuration) - Mark Hamester / Lui Simoneti Hands on Networking - Matthew Palmer / Gates Zeng Customer Story - Leading TV Home Shopping Vendors in Korea are using Avaya to meet customers expectations; Learn Why and How! - Rajas Daithankar, Mr Song Hoon 1:1's 1:1's
Developing the Business Case and Maximizing Value from your Avaya Investments - Martin Porges
04:35 PM
Engagement Expo with Afternoon Tea / Beer
06:00 PM
ATF Event Ends