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Wednesday, February 24
TIME
SESSION
- 04:00 PM
- Registration and Engagement Expo Open
- 06:30 PM
- Welcome Reception in Engagement Expo Area
- 09:30 PM
- End of Days sessions
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Thursday, February 25
TIME
SESSION
- 07:00 AM
- Registration
- 07:00 AM
- Breakfast Open
- 08:30 AM
- Welcome to bangkok
- 08:45 AM
- Opening Remarks: Nidal Abou-Itaif, President - Europe & AMEA
- 09:15 AM
- Customer Spotlight - Kwang Kai Leong, Deloitte. South East Asia IT Manager
- 09:30 AM
- Digital Transformation (DX) Leadership Framework and Its Imperatives - Michael Araneta (IDC)
- 10:00 AM
- Smart Digital World - Jean Turgeon, VP & Chief Technologist Software Defined Architecture, WW Sales.
- 11:20 AM - 5:50 PM
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Plenary Room Nile Room Seine Room Mississippi Room Ganges Room Mekong Room Yangtze Room 11:00 AM Break -Avaya Engagement Expo and Lunch 12:30 AM
(60 min)Why Engagement Development Platform (EDP) makes your Unified Communications and Contact Center Solution Great - Rob Dolphin / Audrey Lim Introduction to Avaya's Fabric Architecture - Jerry Badalassi / Lui Simonetti Team Engagement, Unified Communications Roadmap NDA - Jeremy Paton Virtualized Communications: Getting there quickly with the Collaboration Pod - Paul Unbehagen 1:1's 1:1's CxO Forum and Luncheon. Michael Araneta, Nidal Abou-Itaif and Jean Turgeon (11:00-1:00) 01:30 PM Short Break - Move to Next Session 01:40 PM
(75 min)Next generation Wireless Networks (WLAN) and the future of the Mobile Enterprise Access - Alan Hase Accelerate Your Journey to the Digital Enterprise with Dimension Data - Nagi K. Multicast Design and Deployment (Configuration) - Ed Koehler Deep Dive on Engagement Development Platform (UC/CE) - Valerie Heath / Nipon Maluengnont 1:1's 1:1's 1:1's 02:55 PM Engagement Expo session - Long Break 03:30 PM
(60 min)Customer Story - The Treasury, Fabric Connect, what we got out of it and what you should expect - Benjamin Hay Customer Engagement Solutions Roadmap NDA - Sami Ammous Data Center Network Design and Deployment (Configuration) - Fab Fiori / Gates Zeng Driving Business Outcome with EDP Snap-ins - Audrey Lim / Meng Teck Tan 1:1's 1:1's 1:1's Customer Story - DHL, engaging with our customers for success - Chris Stewart 4:30 PM Short Break - Move to Next Session 4:50 PM Deploying and Evolving Fabrics in Existing Networks - Ed Koehler (End 5:30pm) Delivering Secure Elastic Networks - Ravi Subbarao / Maan Al Shakarchi / Matt Palmer / Jean Turgeon See What You Can Do with EDP Live! Valerie Heath / Rob Dolphin Smart Government - Mark Fletcher / Fab Fiori 1:1's 1:1's 1:1's - 05:50 PM
- Appetizers in Engagement Expo
- 07:00 PM
- Gala Dinner
- 09:00 PM
- Day 1 ATF Ends
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Friday, February 26
TIME
SESSION
- 07:00 AM
- Breakfast Open and Hotel Checkout
- 08:15 AM
- Operationalizing Transformation - Tim Wade
- 08:40 AM
- Software Defined Engagement, Leading with Customer Value - Greg Weber
- 09:10 AM
- Effortless Communications - Bryan Dingwall
- 09:40 AM
- Closing Remarks: Nidal Abou-Itaif, President - Europe & AMEA
- 09:50 AM
- Break, transition to breakout sessions
- 10:45 AM - 04:35 PM
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Plenary Room Seine Room Mississippi Room Ganges Room Nile Room Mekong Room Yangtze Room 10:45 AM
(75 min)Smart Financial Services and Insurance - Augustin Du Payrat / Meng Teck Tan / Sami Ammous/ Maan Al Shakarchi Security and Best Practice in the Avaya Aura Solution - Rob Dolphin Designing Mobile and Web Customer Engagement Solutions - Sami Ammous Optimizing Performance with Avaya Reporting and the Journey to Analytics - Rajas Daithankar Smart Hospitality, Health, Campus, Education - Steve Given / Fred Sabty / Fab Fiori 1:1's Setup for EPF Luncheon 12:00 PM Short Break 12:10 PM
(60 min)Customer Story - Hillsong Church, taking Worship to the World with Multicast Networking - Ricki Cook Cyber Security - An In-Depth View - Ed Koehler Optimizing Proactive Customer Engagement - Rajas Daithankar / Amorn Pholvivat Increasing Your Business Agility with Avaya Pod Fx - Vyankatesh Adke Avaya Fabrics & Infrastructure NDA - Scott Fincher / Paul Unbehagen 1:1's Executive Partner Luncheon - Hock Leong Choo & Nidal Abou-Itaif (12:10-14:10) Customer Story - SCSK, the journey to be the first Avaya Cloud Service Provider in Japan - Yoichiro Sakata 01:10 PM Avaya Engagement Expo with lunch 02:25 PM
(60 min)Beyond Unified Communications - Avaya Communicator Web (ESNA) - Bryan Dingwall Avaya Unified Access NDA - Alan Hase Customer Story - Challenges and Trends of Contact Center Industry - Stamford Low (CCAS) Get your Network Ready for the Smart Digital World by enabling automation of the "Internet of things" - Ravi Subbarao / Paul Unbehagen / Scott Fincher Virtualization: What’s New with Avaya Aura 7.0 - Jeremy Paton 1:1's 1:1's 03:25 PM Short Break 03:35 PM
(60 min)Customer Engagement Design Beyond Voice (Omnichannel) - Augustin Du Payrat Next Generation Conferencing - Rob Dolphin /Sami Ammous / Jeremy Paton Campus Network Design and Deployment (Configuration) - Mark Hamester / Lui Simoneti Hands on Networking - Matthew Palmer / Gates Zeng Customer Story - Leading TV Home Shopping Vendors in Korea are using Avaya to meet customers expectations; Learn Why and How! - Rajas Daithankar, Mr Song Hoon 1:1's 1:1's Developing the Business Case and Maximizing Value from your Avaya Investments - Martin Porges - 04:35 PM
- Engagement Expo with Afternoon Tea / Beer
- 06:00 PM
- ATF Event Ends