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Agenda

May 18 - 20, 2015

Monday, May 18th, 2015
TIME/SESISON
3:00 PM
Registration Open
4:00 PM
Avaya Engagement Expo Opens
6:30 PM
Welcome Reception Cocktails - Sponsors Spotlights
Tuesday, May 19th, 2015
TIME/SESISON
7:00 AM
Breakfast
8:15 AM
Special Event - Welcome to Thailand
8:30 AM
Welcome, Jacqueline Wong [Marketing Director, Asia Pacific]
8:32 AM
Opening Remarks, Mike Ansley [President, Avaya Asia Pacific]
8:40 AM
Engage, Andy Cunningham [Chief Marketing Officer]
9:00 AM
Team & Customer Engagement, Gary E. Barnett [Senior VP & General Manager, Engagement Solutions]
9:40 AM
Avaya Technology Foundation, Jean Turgeon, [VP & Chief Technologist, Software Defined Architecture, WW sales]
10:30 AM
Break
10:50 AM
Unlocking the Service Revolution - Daniel Bergan - [Head of Strategy & Transformation, Westpac]
11:20 AM
Accelerating Transformation and Innovation, Michael Araneta - [Director, Consulting and Research, IDC Financial Insights Asia/Pacific]
11:50 AM
Avaya Engagement Fabric, Greg Weber [Director, Office of the CTO]
12:30 PM
Logistics Announcements
12:40 PM
Lunch at the Avaya Engagement Expo
2:00 PM
Cloud & Team Engagement Track (Riverside 1) Avaya Cloud Innovation: A Holistic Delivery Framework for IaaS and CaaS
Customer Engagement Track (Riverside 2) Multichannel Innovations through Contact Center Snap-Ins
Networking Track A (Riverside 3) Delivering Secure Elastic Networks using Fabric Attach
Networking Track B (Riverside 4) Campus Network Design and Deployment
Networking Track C (Riverside 5) WebRTC Tutorial
3:00 PM
Break, Move to Next Session
3:10 PM
Cloud & Team Engagement Track (Riverside 1) What's Ahead for Mobile Video + WebRTC and H.265
Customer Engagement Track (Riverside 2) Advanced Customer Segmentation, Routing & Wait Treatment Design
Networking Track A (Riverside 3) Avaya Fabric Connect Introduction - Making Business More Efficient Today
Networking Track B (Riverside 4) Business Ready SDN Understanding and deploying Avaya SDN
Networking Track C (Riverside 5) Deploying & Evolving Fabric in Existing Networks
4:30 PM
Break, Move to Next Session
5:00 PM
Cloud & Team Engagement Track (Riverside 1) Creating Applications with Engagement Designer
Customer Engagement Track (Riverside 2) Application Design Workshop with Avaya Collaboratory & Engagement Development Platform
Networking Track A (Riverside 3) Data Center Network Design and Deployment
Networking Track B (Riverside 4) IP Video Surveillance - The Network Matters!
Networking Track C (Riverside 5) WLAN Done Right!
6:30 PM
River Cruise Dinner, Boarding Starts
Wednesday, May 20th, 2015
TIME/SESISON
7:00 AM
Breakfast
8:30 AM
Welcome, Mike Ansley [President, Asia Pacific]
8:40 AM
Avaya Cloud, Joe Manuele [VP Global Cloud Services]
9:10 AM
Contact Centers Re-Imagined by Chrome for Work, Peter Kakasi [Sales Engineer Lead for Devices for Work, Google Japan & Asia Pacific]
9:40 AM
Strategic Services, Jim Livingston [Vice President, Strategic Services]
10:10 AM
Engage to Win, Andy Cunningham [Chief Marketing Officer]
10:20 AM
Logistics Announcements
10:30 AM
Break, Move to Breakout Session
11:00 AM
Cloud & Team Engagement Track (Riverside 1) Team and Customer Engagement Solutions: Understanding Avaya solutions in the Cloud
Customer Engagement Track (Riverside 2) Understanding Avaya Call Center Elite Suite of Solutions
Networking Track A (Riverside 3) Deploying & Evolving Fabric in Existing Networks
Networking Track B (Riverside 4) The Internet Connected Branch
Networking Track C (Riverside 5) Delivering Secure Elastic Networks using Fabric Attach
12:00 PM
Lunch in Avaya Engagement Expo
1:00 AM
Cloud & Team Engagement Track (Riverside 1) CS1000: Planning Your Migration to Avaya Aura and Virtualization for Avaya Aura Platform and Applications
Customer Engagement Track (Riverside 2) CC Roadmap Session (NDA)
Networking Track A (Riverside 3) Business Ready SDN Understanding and deploying Avaya SDN
Networking Track B (Riverside 4) Networking Roadmap session (NDA)
Networking Track C (Riverside 5) Avaya Fabric Connect Introduction - Making Business More Efficient Today
2:15 PM
Break, Move to Next Session
2:25 PM
Cloud & Team Engagement Track (Riverside 1) Security Essentials for the Cloud
Customer Engagement Track (Riverside 2) Reporting & Analytics Solutions to Optimize Contact Center Performance
Networking Track A (Riverside 3) Designing for High Performance Computing (HPC) and Big Data
Networking Track B (Riverside 4) End to End Security with Fabrics and Mac Sec
Networking Track C (Riverside 5) Software Defined Fabric Extension
3:35 PM
Break, Move to Next Session
4:00 PM
Cloud & Team Engagement Track (Riverside 1) Securing your Aura platform, conferencing, messaging, and mobile applications
Customer Engagement Track (Riverside 2) Best Practice Design for Effective Multimedia Proactive Communication
Networking Track A (Riverside 3) Realizing the Internet of Things
Networking Track B (Riverside 4) Securing the Enterprise Edge and BYOD with Elastic Networking and MDM
Networking Track C (Riverside 5) Deep Dive on new Avaya Products
5:00 PM
Break, Move to Next Session
5:10 PM
Cloud & Team Engagement Track (Riverside 1) Smart Cities
Customer Engagement Track (Riverside 2) Unveiling the latest Avaya Customer Engagement innovations
Networking Track A (Riverside 3) The Internet Connected Branch
Networking Track B (Riverside 4) Next generation WLAN and the future of the Mobile Enterprise Access
Networking Track C (Riverside 5) Building Medical Grade Networks
6:10 PM
End of Avaya Engage Week

*Agenda is subject to minor changes without prior notice.