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Singapore

April 23 - 24, 2019

Register Now

About Experience Avaya Asia Pacific

Welcome to Experience Avaya APAC, where we take the challenges faced by businesses around the world head-on, exploring the trends shaping winning customer loyalty, and sharing the exciting use cases of digital transformation in the customer experience.

Discover how AI is changing the way that customer journeys are being formed, and how large organizations around the world are trialing AI-based solutions to solve business challenges surrounding customer experiences. Take a deep dive into the convergence of UC and CC, and how the next wave of feature-rich communications platforms are driving massive efficiencies for both customer-facing talent and employees working behind the scenes – all while delivering stand-out customer experiences.

The annual conference will provide an update on the incredible learnings that have been accumulated from the successful AI solution trials taking place around the world, and how Avaya is working AI into its core portfolio to solve genuine business challenges. Visitors will come to understand the future of their industries, what jobs this will create, and how Avaya and its growing ecosystem of alliance partners are working together to accelerate this transformation.

Agenda at a Glance

To make the most of your time at Experience Avaya Asia Pacific, check out the planned schedule of activities. Visit often for updates!

Agenda Details

Speakers

  • Jim Chirico

    President and Chief Executive Officer, Avaya

    Jim Chirico
    President and CEO, Avaya

    Jim Chirico is President and Chief Executive Officer of Avaya, Inc., which enables the mission critical, real-time communication applications of the world’s most important operations. He assumed his new role on October 1, 2017, after previously serving as Chief Operating Officer and Global Sales Leader.

  • Nidal Abou-Ltaif

    President, Avaya International

    Nidal Abou-Ltaif
    President, Avaya International

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  • Stuart Beaumont

    Global Head, Voice & Virtual Standard Chartered

  • Andrew Staples, PhD.

    Global Editorial Director,
    The Economist Corporate Network

  • Fred Hayes

    Senior Vice President, Global Business Operations, Avaya

    Fred Hayes
    Senior Vice President Chief Supply Chain, Avaya Inc.

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  • Chris McGugan

    Senior Vice President, Solutions & Technology, Avaya

    Fred Hayes
    Senior Vice President Chief Supply Chain, Avaya Inc.

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  • Natalie Keightley

    Solutions Marketing Director, International Region, Avaya

    Fred Hayes
    Senior Vice President Chief Supply Chain, Avaya Inc.

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  • Ahmed Helmy

    CTO, Avaya International

    Fred Hayes
    Senior Vice President Chief Supply Chain, Avaya Inc.

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  • Lily Foo

    Head of Channels, Avaya ASEAN

    Fred Hayes
    Senior Vice President Chief Supply Chain, Avaya Inc.

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  • Ayman Majzoub

    Sales Director for Private Cloud and Managed Services, Avaya

Sponsors 2019

  • Gold

  • Silver