7:30 am 8:00 am |
Pre-Conference Breakfast |
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8:00 am 12:00 pm |
Pre-Conference Workshop*Pre-Conference Workshops can be added to a conference registration for $300/session. These interactive workshops are limited to 24 attendees. Click here to add to your registration today.
This session provides advanced knowledge on Avaya vectoring. We will discuss advanced
Vectoring sets, specific call handling conditions (staffing, holidays, interflow-qpos,
VDN variables) and treatments (vector routing tables, prompting). We will also explore
when and why to use different Vectoring options.
Attendees will be taken through an overview of Avaya Breeze, the Breeze™ Platform,
Use Cases Examples, Snap-ins and Adaptors, Call Intercept Scenarios, Customer Journey
Example, Engagement Designer and taken through a selection of Breeze™ Demos.
This session provides an overview of the major enhancements made in Avaya Aura® 7.0
and 7.1 as they apply to System Manager, Session Manager, and Communication Manager.
Topics include LDAP integration enhancements, end-to-end SIP secure call indication,
adding a Media Server to Communication Manager as well as building OPTIM and non-OPTIM
trunks between Session Manager and Communication Manager. Demonstrations of some of the
new features in the System Manager GUI will be included in the presentation.
The Avaya Vantage™ Device was created specifically to provide Simple, Instant,
Seamless, and Enhanced Natural Engagement for customers and clients. This
interactive session will concentrate on using the Avaya Breeze™ Client SDK
with Vantage to demonstrate how an enterprise can quickly and easily create
custom client applications – beginning with a baseline sample application and
building upon this foundation. The “use-case” samples will break down various
creative applications and programming requirements for voice, chat, and
collaboration apps through one-touch connections.
Zang™ Cloud is a robust development platform — allowing businesses and enterprises
to quickly create the applications they need, integrate it seamlessly with current
communications systems and easily “communication enable” applications and environments.
This interactive session will start with the basics of creating an account and procuring
a live number.
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12:00 pm 1:00 pm |
Pre-Conference Lunch (Workshop Attendees Day) |
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1:00 pm 1:30 pm |
Attendee Orientation |
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1:30 pm 1:45 pm |
Break |
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1:45 pm 2:45 pm |
Breakout Session |
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2:45 pm 3:00 pm |
Break |
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3:00 pm 4:00 pm |
Breakout Session |
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4:00 pm 4:15 pm |
Break |
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4:15 pm 5:15 pm |
Breakout Session |
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6:00 pm 9:00 pm |
Avaya Appreciation Welcome PartyMardi Gras World |
8:00 am 9:00 am |
Breakfast |
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9:00 am 11:00 am |
Opening General Session |
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11:00 am 11:15 am |
Break |
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11:15 am 12:15 pm |
Roadmap Sessions |
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12:15 pm 1:15 pm |
Lunch |
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1:15 pm 2:15 pm |
Breakout Session |
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2:15 pm 2:30 pm |
Break |
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2:30 pm 3:30 pm |
Breakout Session |
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3:30 pm 3:45 pm |
Break |
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3:45 pm 4:45 pm |
Breakout Session |
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4:45 pm 5:00 pm |
Break |
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5:00 pm 6:00 pm |
Breakout Session |
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6:00 pm 8:00 pm |
Solutions Expo Opening Reception |
8:00 am 9:00 am |
Breakfast |
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9:00 am 10:30 am |
General Session |
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10:30 am 10:45 am |
Break |
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10:45 am 11:45 am |
Customer Connections |
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11:45 am 3:30 pm |
Solutions Expo Open |
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12:00 pm 1:30 pm |
Lunch |
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3:30 pm 4:30 pm |
Breakout Session |
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4:30 pm 4:45 pm |
Break |
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4:45 pm 5:45 pm |
Breakout Session |
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5:45 pm 6:00 pm |
Break |
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6:00 pm 8:00 pm |
ENGAGE In The Big Easy Solutions Expo Event |
8:00 am 9:00 am |
Breakfast |
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9:00 am 10:30 am |
Closing General Session |
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10:30 am 10:45 am |
Break |
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10:45 am 11:45 am |
Breakout Session |
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11:45 am 1:00 pm |
Lunch |
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11:45 pm 3:00 pm |
Solutions Expo Open / Passport To Prizes At 2 Pm
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3:00 pm 4:30 pm |
Roadmap Session |
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4:30 pm 4:45 pm |
Break |
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4:45 pm 5:45 pm |
Breakout Session |
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5:45 pm 6:00 pm |
Break |
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6:30 pm 9:30 pm |
IAUG Closing PartyHouse of Blues |