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Announcing the Loyalty2gether Experience Zone!

Look for the Loyalty2gether Experience Zone at Avaya ENGAGE, which includes a Free Upgrade Contest with up to $100,000 list for CS1000 and older CM platforms.

Visit the Experience Zone – Across from the Main Entrance to the Exhibit Hall.

AUSTIN

January 20 - 23, 2019

Register Now

About Avaya Engage®

Avaya ENGAGE®, hosted by Avaya and the International Avaya Users Group (IAUG), is the premier event for the future of communications experience and its impact on digital transformation. Avaya ENGAGE® 2019 brings you four days of general sessions, workshops, and breakouts; inspirational and informative speakers; and content experts to drive and enhance your digital transformation journey.

Agenda at a Glance

To make the most of your time at Avaya ENGAGE®, check out the planned schedule of activities. Visit often for updates!

Build your Agenda Agenda Details
  • Sunday, January 20th

    • Morning: Registration Opens / Pre-conference Workshops

    • Afternoon: Attendee Orientation / Breakouts

    • Evening: Avaya Welcome Appreciation Event

  • Monday, January 21st

    • Morning: Opening Keynotes and Performance / Breakouts

    • Afternoon: Breakouts / Experience Theater / Solutions Expo Opens / Partner Forum

    • Evening: Experience Theater / Solutions Expo Opening Reception

  • Tuesday, January 22nd

    • Morning: Breakouts / Experience Theater / Solutions Expo

    • Afternoon: General Sessions / Experience Theater / Solutions Expo

    • Evening: Solutions Expo Themed Event

  • Wednesday, January 23rd

    • Morning: Breakouts / Closing General Sessions

    • Afternoon: Experience Theater / Solutions Expo / Passport to Prizes

    • Evening: IAUG Closing Party

Keynote Speakers

  • Jim Chirico

    President and CEO, Avaya

    Jim Chirico
    President and CEO, Avaya

    Jim Chirico is President and Chief Executive Officer of Avaya, Inc., which enables the mission critical, real-time communication applications of the world’s most important operations. He assumed his new role on October 1, 2017, after previously serving as Chief Operating Officer and Global Sales Leader.

  • Guest Speaker:
    Peyton Manning

    Two-Time Super Bowl-Winning Quarterback & Five-Time NFL MVP

    Peyton Manning
    Two-Time Super Bowl-Winning Quarterback & Five-Time NFL MVP

    Legendary quarterback Peyton Manning, the NFL’s only five-time Most Valuable Player and a 14-time Pro Bowl selection, has earned his place among the greatest quarterbacks in league history as one of the leaders in nearly every statistical passing category.

  • Dino Di Palma

    President America Sales & Global Accounts, Avaya

    Dino Di Palma
    President America Sales & Global Accounts, Avaya

    Dino Di Palma, President, America Sales & Global Accounts is responsible for direct, channel and partner sales in the US, Canada, and Latin America. He also has responsibility for the company’s go to market strategy across the entire portfolio of cloud and premise based software and hardware solutions serving enterprise, government agencies, channel partners, SIs, SPs and small and medium businesses.

  • Chris McGugan

    Senior Vice President, Solutions & Technology, Avaya

    Chris McGugan
    Senior Vice President, Solutions & Technology, Avaya

    Chris McGugan is Senior Vice President of Solutions & Technology at Avaya, leading technology strategy development to guide future investments. His focus is on assessing customer needs, market trends and how new and emerging technologies can drive value and improved customer experience as part of the digital transformation in communications that Avaya is leading.

  • Becky Carr

    Head of Global Marketing, Avaya

    Becky Carr
    Head of Global Marketing, Avaya

    Becky Carr is Avaya’s head of Global Marketing. In this role, Becky leads a worldwide marketing strategy to engage and attract customers, and ensure broad worldwide awareness of Avaya’s industry-leading unified communications and contact center solutions and services.

  • Laurent Philonenko

    Senior Vice President, Innovation.

    Laurent Philonenko
    Senior Vice President, Innovation.

    Laurent Philonenko is Senior Vice President, Innovation. In this role, he is responsible for the research, development, engineering, and marketing of Avaya’s technology, innovations and services portfolio across both contact center and unified communications.

  • Gaurav Passi

    President, Cloud Business Group

    Gaurav Passi
    President, Cloud Business Group

    Gaurav Passi is President of the Cloud Business Group. He is responsible for further accelerating the company’s delivery of cloud communications solutions and driving continued momentum to grow market share in UCaaS and CCaaS worldwide.

  • Marilyn Shuck

    Board President, IAUG.

    Marilyn Shuck
    Board President, IAUG.

    Marilyn Shuck is the current President of the International Avaya Users Group and has been active with IAUG for more than eleven years. She has been actively involved in chapters, chairing various committees, and planning the annual conference.

  • Victor Bohnert

    Executive Director, IAUG

    Victor Bohnert
    Executive Director, IAUG

    Victor has worked with various technology user groups for nearly 20 years. He joined IAUG as Executive Director in 2010, having previously held the same position for the Nortel User Group.

  • Zia Chishti

    Chairman and CEO of Afiniti

    Zia Chishti
    Chairman and CEO of Afiniti

    Zia Chishti is the Chairman and CEO of Afiniti, the world’s leading applied artificial intelligence company that pairs enterprise customers with agents based on behavior. Prior to Afiniti, Zia founded Align Technology and The Resource Group, both of which are worth over $1 billion today.

  • Anthony Tuggle

    VP of Sales, AT&T.

    Anthony Tuggle
    VP of Sales, AT&T.

    Anthony Tuggle, VP of Sales, leads the AT&T Mobility and Entertainment Sales Centers with an overall responsibility for 30,000 internal and external partner employees across 160 locations globally and 12 lines of business. His organization delivers best in class customer service and a multi-billion-dollar revenue stream.

Why Attend AVAYA ENGAGE®?

At Avaya ENGAGE®, you’ll get inspired by stories and case studies from visionary keynotes. Acquire knowledge from industry experts and thought leaders that will help you achieve maximum value from your Avaya solutions.

Avaya Partner Forum

Join us for our most exclusive partner event, the Avaya Partner Forum, on January 21, 1:00 PM – 4:00 PM. Avaya CEO, Jim Chirico, and his executive team will share our vision and strategy for FY19. Learn how the new Avaya is committed to your growth and will position you for success.

Why Sponsor AVAYA ENGAGE®?

  • Be a part of the premier event for the future of communications experience. You’ll reach thousands of technology experts, practitioners, hands-on users, and key decision makers. Don’t miss out on this opportunity!

    Download the Prospectus
  • Please contact Dusti Armstrong, IAUG Account Executive, for specific sponsorship packages and details. The earlier you become an Avaya ENGAGE® partner, the more opportunities you'll have to build awareness with IAUG members and conference attendees!

    Email: darmstrong@iaug.org


    Phone: 615.432.5407

2019 SPONSORS

INTERNATIONAL AVAYA USERS GROUP

Providing a voice and a resource for
Avaya customers everywhere.

Whether your journey with Avaya began last week or years ago, IAUG wants to help you join together with thousands of like-minded professionals around the globe who share your passion and enthusiasm for the best business communications technology. IAUG serves to bring you together to share best practices, experience timely and relevant training, and create valuable networks among Avaya customers.

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