Avaya Partner Forum
at Avaya ENGAGE® 2020
February 3 | Phoenix
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1:00PM–1:20PM
Welcome to the Avaya Partner Forum 2020 Jon Brinton, Vice President of North America Channel Sales, Avaya
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1:20PM–1:50PM
Better Together: Taking Share & Taking Names Jim Chirico, President and CEO, Avaya
Vlad Shmunis, CEO, RingCentral -
1:50PM–2:10PM
Avaya Cloud Office: All In on the Journey to CloudDennis Kozak, Senior Vice President, Business Transformation, Avaya
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2:10PM–2:20PM
Break
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2:20PM–2:40PM
The Modern Customer Experience Simon Harrison, CMO, Avaya
Drew Kraus, Research Vice President, Gartner -
2:40PM–3:05PM
Analyst & Consultant PanelGinny Davis-Lee, Director Analyst Relations, Avaya
Sheila McGee-Smith, Founder and Principal Analyst, McGee-Smith Analytics
Dave Michaels, Principal Analyst, TalkingPointz
Beth English, Principal and Consultant, EE and Associates -
3:05PM–3:20PM
Growth Through Transition Chris Luxford, Senior Partner, The Aspire! Group
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3:20PM–3:45PM
Avaya IX™ Subscription, Avaya IX™ Contact Center & Avaya OneCloud ReadyNow - Transforming your Business and Growing Your ShareDan Plunkett, Vice President Cloud, Avaya
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3:45PM–3:55PM
Enabling the Channel for Success Frank Ciccone, Senior Vice President North America Sales, Avaya
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3:55PM–4:10PM
Channel Strategy - All In with our PartnersJon Brinton, Vice President of North America Channel Sales, Avaya
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4:10PM–4:30PM
Celebrating Partner 2019 Achievements Jon Brinton, Vice President of North America ChannelSales, Avaya
Santiago Aguirre, Senior Director, CALA Channel & Distribution, Avaya
Partner
Forum Agenda
Avaya Cloud Office Agenda
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2:45PM–2:55PM
Welcome to the Avaya Partner Forum 2020
Jon Brinton, Vice President North America Channel Sales, Avaya -
2:55PM–3:20PM
Agent Support Model - Where to go and How to get there
Bill Madison, Vice President Cloud, Avaya -
3:20PM–4:00PM
Master Agent Panel
Intelisys, Telarus, Jenne, Synnex, Ingram MicroScott Shoults, Vice President Cloud, Avaya -
4:00PM–4:10PM
Wrap up & Review
Bill Madison, Vice President Cloud, Avaya
Monday
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8:15AM–9:15AM
Avaya Cloud Office: Primer for Partners
Craig Iwata, Senior Director, Product Management, AvayaSteve Forcum, Senior Sales Engineer, Avaya -
9:25AM–9:55AM
Process and Tools
Leigh Boren, Senior Director Cloud, AvayaMichael Kuch, Senior Director Solutions Marketing, Avaya -
9:55AM–10:25AM
Demonstrations
Steve Forcum, Senior Sales Engineer, AvayaLeigh Boren, Senior Director Cloud, Avaya -
10:35AM–11:30AM
Economics
Carl Knerr, Senior Director Channel Commercialization, Avaya -
11:30AM–12:30PM
Tabletop & Certification Testing
Avaya Leadership -
12:30 PM–5:00PM
Certification Testing
Tuesday
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10:30AM–11:15AM
Sales Enablement
Bill Madison, Vice President Cloud, AvayaJustin Picciano, Vice President, U.S. Services Sales and Client Success, Avaya -
11:15AM–11:45AM
Business Transformation
Avaya and RingCentral Leadership -
11:45AM–12:30PM
Avaya Professional Services
Jerry Rubino, Vice President, Advanced Solutions, AvayaSteve Forcum, Senior Sales Engineer, Avaya -
12:30PM–1:30PM
Questions
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12:30PM–5:00PM
Certification Testing
Wednesday