About Avaya ENGAGE

Avaya ENGAGE is the premier event for thousands looking to deliver experiences that matter. Attend exciting general sessions and informational breakouts led by some of the industry’s most inspiring and accomplished leaders. Experience first-hand innovations in cloud communications, customer experience and more in the Expo hall. Make new connections and network with peers from across the globe. Spark ideas. Get involved. These are your four days to experience Avaya ENGAGE to the fullest.

Why Attend Avaya ENGAGE?

Because there’s power in numbers. Because there’s nothing worse than a missed opportunity. If you’re involved in customer experience, employee experience or digital transformation, Avaya ENGAGE is the event that you don't want to miss.

  • 3,000+ Attendees
  • 95 Exhibitors
  • 120 Breakout Sessions
  • Previous Year’s Engagement

    To make the most of your time at Avaya ENGAGE,
    check out the planned schedule of activities. Visit often for updates!

  • Sunday Dec. 12th
  • Monday Dec. 13th
  • Tuesday Dec. 14th
  • Wednesday Dec. 15th
  • View Full Agenda COMING SOON!

    Health & Safety Precautions – COVID-19 Mitigation Measures

    The health and safety of our guests and staff remain our top priority. Avaya & IAUG are continuing to monitor the situation around COVID-19 and will provide updates here regarding any modifications made to the event based on evolving conditions. All efforts to support enhanced hygiene standards onsite will be the highest of priorities and communicated in advance, developed from guidelines set by the Centers for Disease Control & Prevention, and the State of Florida.

    Visit the Health and Safety page to gather more details and updates regarding health and safety and your attendee experience.

    Keynote Speakers

    Jim Chirico

    and Chief Executive Officer

    Simon Harrison

    Senior Vice President
    and Chief Marketing Officer

    Anthony Bartolo

    Executive Vice President
    and Chief Product Officer

    Frank Ciccone

    Senior Vice President, North America Sales

    Oscar Moncada

    President, IAUG Board of Directors

    Colleen Jamieson

    IAUG Executive Director


    If you are interested in sponsoring or exhibiting at Avaya ENGAGE, please contact Dusti Armstrong at darmstrong@iaug.org . There are sponsoring opportunities that are available in established packages, or we can work with you on a custom package.







    Providing a voice and resource for Avaya customers everywhere. Whether your journey with Avaya began last week or years ago, IAUG wants to help you join together with thousands of like-minded professionals around the globe who share your passion and enthusiasm for the best business communications technology. IAUG serves to bring you together to share best practices, experience timely and relevant training, and create valuable networks among Avaya customers.

    Hotel and Venue Information

    Walt Disney World Dolphin Resort
    1500 Epcot Resorts Blvd.
    Lake Buena Vista, FL, 32830

    Hotel Booking
    Disney Parks Tickets and Discounts
    View the FAQs for information regarding the conference group rate,
    deadlines, cancellation policy and more.

    © 2021 Avaya Inc.