Why acquiring Avaya IP Office does not represent large upfront investment?
TRANSFORM YOUR SME WITH IP OFFICE IN THE CLOUD
Create memorable experiences for your customers
Learn about the Avaya IP Office Offers available under a subscription model that allows you to achieve your goals.
Whether you're a start-up or part of a small or medium business, our offers provide technological innovation with flexible, affordable and powerful subscription options. You'll be able to add new capabilities as your business grows and faces new challenges.
Which offer best suits your business?
Essential
Ideal from 30 to 350 users
- On-premise, hybrid collaboration and communications solution with the capability of integrating into existing systems/equipment (TDM, Analog or IP).
- Automatic Operator (automated menu of options when making the call).
- Improve your customer experience with Text-to-Speech and Speech Recognition from Google
- Softphone compatible with any Windows, MAC, iOS & Android operating system.
- Ability to make video calls up to 1 participant (1:1).
- Ability to hold video conferences of up to 100 participants with 4 video participants
- Online collaboration capability, instant messaging, online file sharing and task assignation.
- Integration with Microsoft Office 365, Google Calendar & Microsoft Outlook.
- Basic Automatic Call Distribution (ACD).
- End User Portal
- Ability to create or integrate any existing application – (API).
Add-On:
- Advanced Automatic Call Distribution (ACD) and real-time and historical reports.
- Basic multi-channel contact center (integration with webchat channel & WhatsApp Business).
- Add Online Collaboration to your agents at no cost!
- Integration with CRMs
- Integration with Office 365
Advanced Collaboration:
- Videoconferencing of up to 200 participants.
- Audioconferencing of up to 1,000 participants
Work-from-Home Devices
- HD Cameras for Home-Officee
- Portable/bluetooth audio conferencing equipment
Business Cloud
Ideal from 30 hasta 1500 users
- Communications and collaboration solution in the private cloud (VMWare or Microsoft Hyper-V) and public cloud (Microsoft Azure or Amazon Web Services).
- Automatic operator (automated menu of options when making the call).
- Improve your customer experience with Text-to-Speech and Speech Recognition from Google
- Softphone compatible with any device running Windows, MAC, iOS, Android & Chrome extension.
- Ability to hold video conferences of up to 200 participants with 35 video participants
- Online collaboration capability, Instant messaging, online file sharing, assign tasks.
- Integration with Microsoft Office 365, Google Calendar & Microsoft Outlook.
- Call recording..
- Basic Automatic Call Distribution (ACD).
- End User Portal
- Management and Integration with Azure Active Directory
- Ability to create or integrate any existing application (API)
Add-On:
- Advanced Automatic Call Distribution (ACD) and real-time and historical reports
- Omni-channel Contact Center (integration with webchat, WhatsApp Business, social networks, e-mail, output marker & SMS).
- Add Online Collaboration to your agents at no cost!
- Integration with CRMs
- Click-to-call and Click-to-video from your website
- Integration with Office 365
Super-Advanced Collaboration:
- Recording video conferences.
- Audio conferencing of up to 1000 participants..
Work-from-Home Devices
- HD Cameras for Home-Office
- Portable/bluetooth audio conferencing equipment