Contact Center

Build Loyalty and Value with Every Customer Experience

See it in Action

Gartner Report
Enhance Customer Experience
with an AI Advantage

Thank you for your interest
Get your copy of the report.


Manage your email preferences.

A Leader in 2018 Gartner Magic Quadrant for Contact Center

Avaya Named a Leader for the 17th Time

Make Every Customer Experience a Great One

Give customers a smart, positive experience every time, and you’ll win a lifetime of loyalty. We can help you do exactly that. Customers can choose fast and efficient self-service on the channels they prefer, with an agent available to help as needed. It’s always seamless and context-driven.

Agents also need to stay in sync and keep pace with customer expectations. With a consolidated view of relevant information, they can exceed expectations and reach great outcomes, faster. As you gain a deeper understanding of customer needs, your teams become more efficient and effective. Avaya is the leader in Contact Center Solutions and can deliver it the way you need it—on premise or private, public or hybrid cloud.

  • Video

    Redefine Your Customer Experience

  • Analyst Report

    Avaya Named a Leader in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

  • Infographic

    Is it Time for a New Agent Desktop in Your Contact Center?

See our contact center solutions in action

Request a Demo