2019 State of the Desktop Report

The most important measure of Unified Communications success is the end user experience. And this experience begins and ends with the UC device – be it mobile or on the business desktop. Therefore, it is important for UC decision-makers to understand the current state of the business communications desktop – what is being used and in what context, and also the potential for a more positive future state

– from the perspective of today’s business communicators!

Get the Report

    • By submitting this form, I agree to my information being processed in the Avaya database for the above mentioned purpose. See our Privacy Statement for more details, or manage your Email Preferences at any time.

Avaya recently surveyed over 1,200 full-time workers in the United States, and 1,000 in the United Kingdom to construct a view of the current state of business communications desktop device usage across the professional office, the conference room, and industry vertical applications. The information in these reports is derived from this survey.

The research shows that there is a new generation of business communicators that have much different needs and desires than previous generations. It also shows that selecting the right type of UC device can have broad implications across employee productivity and both employee and customer satisfaction.

Download the 2019 State of the Desktop Report to find out
  • What are today’s business communicators using to communicate?
  • What would they like to change about their current UC devices?
  • What type of UC device are they most likely to want on their desktop?
  • How can the right type of UC device dramatically change the vertical communications experience?