The Aragon Research Globe™ for Intelligent Contact Center, 2019

Avaya Named a Leader in Intelligent Contact Center

    • Yes, I also agree to receive marketing emails from Avaya.

      By submitting this form, I agree to my information being processed in the Avaya database for the above mentioned purpose. See our Privacy Statement for more details, or manage your Email Preferences at any time.

Putting Artificial Intelligence to Work

Contact centers are evolving to address changes in customer expectations and more stringent enterprise requirements to leverage emerging AI technologies. The demand for better customer experiences has also given rise to the convergence of communications modalities. As a leader in contact center with native AI expertise, Aragon Research Globe™ has named Avaya a leader in Intelligent Contact Center, 2019. Learn how Avaya is modernizing the contact center to deliver customer experiences that matter.