9:00

Registration and Solutions Expo Open

9:30

Experiences That Matter

10:00

The hopes and desires of Generation Z in the Kingdom. The path towards KSA vision 2030

10:30

Championing AI across your organization

10:50

Case study: how growing banks are adopting AI across CX and EX in Banking

11:20

Customer panel discussion - AI Usecases

11:45

Coffee and Prayer Break - Solutions Expo

12:30

Augmenting the role of your organization in meeting Vision 2030 goals

12:50

Case study: Are you the next BPO?

13:10

The Race towards Emerging Tech

13:30

Social media APIs: how do it benefit your business - building converged platforms

14:00

Closing

14:15

Lunch - Solutions Expo