TIME
SESSION
14:00
Arrivals & registration
18:00 - 21:00
Welcome Reception in Demo Zone
TIME
SESSION
07:00 - 08:30
Breakfast
08:30 - 08:45
Welcome to Dublin - Jason Flynn, Country Manager Ireland
08:45 - 09:30
Opening Remarks (to include Customer Session) - Nidal Abou-Itaif, President - Europe & AMEA
09:30 - 09:50
Dubai World Trade Centre Customer Session
09:50 - 10:30
Smart Solutions for a Smart Digital World - Jean Turgeon, Vice President & Chief Technologist Software Defined Architecture, WW Sales
10:30 - 11:00
Coffee break in Demo Zone
11:00 - 11:45
Software Defined Engagement - Jean Turgeon, Vice President & Chief Technologist Software Defined Architecture, WW Sales
11:45 - 12:15
Mohammad Nezarati, GM, Zang, Inc.
12:15 - 13:45
Lunch in Demo Zone
13:45 - 14:30
Innovating With Speed - Nidal Abou-Itaif, President - Europe & AMEA & Roberto Schmidl - VP, AMEA, EU, Avaya cloud and Strategic Services Sales
14:30 - 15:15
Customer Panel Session - Morag Lucey, Chief Marketing Officer & Maan Al Shakarchi, Director of Networking Europe & AMEA
15:15 - 15:35
Sponsors Spotlight Sessions
15:35 - 16:00
Day 1 Round up - Ronald Rubens, Vice President - Europe North & Andrea Ragazzi, Vice President - Europe South
16:00 - 16:30
Coffee break in Demo Zone
16:30 - 17:30
Room I
UC: Avaya Communicator: Tips for Success in Enterprise-wide Deployments Sam McCrirrick
Room II
NT: Operations and Best Practices of Fabric Networks Ludovico Stevens
Room III
NT: Multicast Design and Deployment (Configuration) Ed Koehler/Didier Ducarre
Room IV
NT: Introduction to Avaya's Fabric Architecture Michiel Noordermeer/Dave Weal
17:30 - 18:30
Demo Zone open
18:30
Meet in Demo Zone for coaches to dinner
19:00 - 22:00
Guinness Storehouse evening
TIME
SESSION
07:00 - 09:00
Breakfast
09:30 - 10:30
Plenary
CC/UC: Part 1: Why Avaya Breeze (formerly Engagement Development Platform) makes your Unified Communications and Contact Center Solution Great Valarie Heath
Room I
UC: Bullet-proof Solutions: Resiliency and Security for Avaya UC Seyhan Aydin
Room II
CC: Optimizing Proactive Customer Engagement Ray Rowan
Room III
Optimizing Performance with Avaya Reporting and Analytics Vidya Balasubramanian
Room IV
NT: Virtualized Communications: Getting there quickly with the Collaboration Pod Paul Unbehagen/Brett Butler
10:30 - 11:00
Coffee break in Demo Zone
11:00 - 12:00
Plenary
11:00 - 12:30 CC/UC: Part II Deep Dive on Avaya Breeze (formerly Engagement Development Platform) 90 mins session
Valarie Heath/Ray Rowan
Room I
11:00 - 12:30 NT: Data Center Network Design and Deployment 90 mins session
Fab Fiori / Gates Zeng
Room II
NT: Enhancing your customers experience while improving staff efficiency with Avaya's Wi-Fi Location Service Greg Deffenbaugh
Room III
Avaya's Smart Healthcare solutions Steve Given/
Dave O' Shaughnessy/
Ravi Subbarao
Room IV
UC: Beyond Unified Communications - Avaya Communicator Web (ESNA) - Sam McCrirrick
12:00 - 13:30
Lunch in Demo Zone
13:30 - 14:30
Plenary
CC/UC: Part III Driving Business Outcome with Avaya Breeze Snap-insGregg Widdowson
Room II
NT: Stealth Networking/security Ed Koehler
Room III
UC: Avaya Conferencing: The Path Forward Dave O'Shaughnessy
Room IV
NT: WLAN best practices design and implementation Claude Lepoivre
14:30 - 14:45
Room change
14:45 - 15:45
Plenary
CC: See What You Can Do with Breeze Live! Valarie Heath
Room II
NT: Next generation Wireless Networks (WLAN) and the future of the Mobile Enterprise Access Jayanthi Srinivasan
Room III
NT: How Pod FX helps your business - ROI / TCO Brett Butler
Room IV
SDN Fx Healthcare Solution Deep Dive Markus Nikulski/Gautam Roy
15:45 - 16:15
Coffee break in Demo Zone
16:15 - 17:15
Room I
CC: Onmichannel Customer Engagement Design Steve Allen
Room II
NT: Deploying and evolving Fabric in existing networks Roger Lapuh
Room III
An Introduction to IoT-enabled Smart Building Solutions, using Avaya Technology Gurbinder Nijor
Room IV
CC: Challenges and Trends of Contact Center Industry Gregg Widdowson
17:15 - 17:30
Room change
17:30 - 18:30
Room I
Digital Transformation in Public Safety and Emergency Services Markus Bornheim
Room II
NT: Campus Elastic Network Design and Deployment (Configuration) Markus Nikulski/ Didier Ducarre
Room III
Secure elastic networks Ravi Subbarao
Room IV
NT: Cyber Security - An In-Depth view Ed Koehler
19:30
Pre dinner drinks in Demo Zone
20:00 - 23:00
Dinner & prize draw at Hilton
TIME
SESSION
07:30 - 09:00
Breakfast
09:00-10:00
Room I
CC: What’s new with Call Centre Elite Solutions? John Froude
Room II
Get your network ready for the smart digital world Ravi Subbarao
Room III
UC: Implementing Avaya SBC for Security & Remote Access - Tips from the Field Seyhan Aydin
Room IV
CC Understanding Avaya Workforce Optimization Solutions Steve Allen
10:00 - 10:15
Room change
10:15-11:15
Room I
Customer Engagement Solutions Roadmap NDAKaren Hardy
Room II
Unified Access NDA Jayanthi Srinivasan / Ravi Subbarao
Room III
Team Engagement, Unified Communications Roadmap NDA Dave O'Shaughnessy
Room IV
NT: Deep Dive on new Avaya Fabric Infrastructure Products NDA Liam Kiely / Roger Lapu
11:15 - 12:15
'Ask Avaya Executive Panel Session
12:15 - 12:30
Closing Remarks - Andrea Ragazzi, Vice President - Europe South
12:30
Lunch in Demo Zone & departures
Agenda is subject to change without notice