Avaya Mobile Experience
TURN YOUR TOLL-FREE EXPENSE TO AN ASSET

Toll-free services haven't kept pace with the smartphone evolution, until now! Join our October 11th webinar to learn how to turn your toll free expense into an asset.

Join Steve Forcum, Sr. Cloud Technologist, to learn how the new Avaya Mobile Experience can drive down toll-free service costs and provide a better customer experience on smartphones by:

Identifying mobile callers and collecting high-fidelity caller-identification information.
Deflecting calls from mobile devices to the web for online self-service.
Providing agents with critical customer information for better and faster call handling.

Steve Forcum is a sales engineer with Avaya. Forcum started his career as an Avaya customer, then moved into the business partner community before joining Avaya in 2011. Leveraging that experience with the ability to explain complex technology in simple terms, Forcum has become a trusted advisor to businesses of all sizes in New England and beyond. He has also developed a platform of engagement, interacting with customers, partners, and other followers on all forms of social media.

Oct

2018

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