Note: View the Outlook calendar invites or agenda link provided in communications to registered attendees for Avaya Spaces links and passwords to access the sessions.
TIME (EST)
TUESDAY DECEMBER 8
General Session Room
10:40 AM – 11:00 AM
Join us for a morning warm up with Nielsen Fitness via Avaya Spaces!
11:00 AM – 12:50 PM
General Session Day 1
- Welcome to the 2nd Virtual 2020 PCC Conference – Dan Silverman, PCC President | John Colvin, Executive Sponsor, PCC
- Sponsor Spotlight: LumenVox - Learn How Voice Technology can increase ROI for any Business - David Schuler, LumenVox Channel Manager for Avaya
- Personal Learning Journey – Frank Ciccone, SVP, North America Sales | Chris Luxford, Senior Partner, The ASPIRE! Group
- Sponsor Spotlight: Accelerating Sales and Service Transformation with Tenfold's Advanced CRM Integration for Avaya - Dan Sincavage, Co-Founder and COO
- Customer Storytelling - the Proof Points of our Partnership - Chris Bain, Head of Storytelling
- Sponsor Spotlight: RSI - All In One Collaboration Analytics for Remote Managers, Rito Salomon
12:50 PM – 12:55 PM
Break
Avaya Spaces Room 1
Avaya Spaces Room 2
Avaya Spaces Room 3
12:55 PM – 1:40 PM
Breakout A1
Avaya Cloud Office -Sales Session
Speaker: Steve Forcum
Avaya Cloud Office -Sales Session
Speaker: Steve Forcum
Breakout B1
Sponsor Spotlight:
Xima
CCaaS for ACO & IP Office
Speaker: Jon Florence
Sponsor Spotlight:
Xima
CCaaS for ACO & IP Office
Speaker: Jon Florence
Breakout C1
Avaya Aura Update
Speaker: Barry O’Connor
Avaya Aura Update
Speaker: Barry O’Connor
1:40 PM – 1:45 PM
Break
1:45 PM – 2:30 PM
Breakout A2
Avaya Cloud Office - Tech Session
Speaker: Matt Furrer
Avaya Cloud Office - Tech Session
Speaker: Matt Furrer
Breakout B2
Sponsor Spotlight:
Jenne
Avaya Cloud Office – Partner Services – How to Make Money
Speaker: Deb Forney
Sponsor Spotlight:
Jenne
Avaya Cloud Office – Partner Services – How to Make Money
Speaker: Deb Forney
Breakout C2
Avaya Session Border
Controller and Microsoft Teams
Speaker: Khurum Shafi
Avaya Session Border
Controller and Microsoft Teams
Speaker: Khurum Shafi
2:30 PM – 2:35 PM
Break
2:35 PM – 3:20 PM
Breakout A3
Avaya Cloud Office - Demo
Speaker: Shivani Patel
Avaya Cloud Office - Demo
Speaker: Shivani Patel
Breakout B3
Sponsor Spotlight:
iNEMSOFT
Deploying Avaya Aura
Devices for Remote
Workers and Auto-login users
without dispatching personnel
Speaker: Allen Nemer
Sponsor Spotlight:
iNEMSOFT
Deploying Avaya Aura
Devices for Remote
Workers and Auto-login users
without dispatching personnel
Speaker: Allen Nemer
Breakout C3
Avaya Client Integration
with Microsoft Teams
Speaker: Gunjan Kak
Avaya Client Integration
with Microsoft Teams
Speaker: Gunjan Kak
3:20 PM – 3:25 PM
Break
3:25 PM – 4:25 PM
Networking Mixer
Sponsored By:
TIME (EST)
Wednesday DECEMBER 9
General Session Room
11:00 AM – 12:10 PM
General Session Day 2
- Welcome & Introduction – Dan Silverman, PCC President
- Sponsor Spotlight: CCT Solutions - Omni-Channel Simplified - Duke Bond, CCT Solutions Director of Sales
- IPO Roadmap – Craig Iwata, Senior Director of Product Management, MidMarket Collaboration Platforms
- Sponsor Spotlight: Scantalk - Wallboards, Agents and Attendants for home and Brach offices - Keld G. Hansen, CEO
12:10 PM – 12:15 PM
Break
Avaya Spaces Room 1
Avaya Spaces Room 2
Avaya Spaces Room 3
12:15 PM – 1:00 PM
Breakout A4
Open
Open
Breakout B4
Avaya Vantage
Overview including
Vantage 3 highlights
and how it works with Spaces
Speaker: Ronen Bar-Yoav
Avaya Vantage
Overview including
Vantage 3 highlights
and how it works with Spaces
Speaker: Ronen Bar-Yoav
Breakout C4
Avaya Learning -
Progress and Innovation
Speaker: Linda Thompson
Avaya Learning -
Progress and Innovation
Speaker: Linda Thompson
1:00 PM – 1:05 PM
Break
1:05 PM – 1:50 PM
Breakout A5
Avaya OneCloud
Subscription - Engineering
Implementation review and Q&A
Speaker: Dennis Cave / Eyal Serero
Avaya OneCloud
Subscription - Engineering
Implementation review and Q&A
Speaker: Dennis Cave / Eyal Serero
Breakout B5
Avaya Cloud Office - Roadmap
Speaker: Craig Iwata
Avaya Cloud Office - Roadmap
Speaker: Craig Iwata
Breakout C5
CCaaS Public - Winning
and Growing Together!
Speaker: Ian Purdell-Lewis / Steve Forcum
CCaaS Public - Winning
and Growing Together!
Speaker: Ian Purdell-Lewis / Steve Forcum
1:50 PM – 1:55 PM
Break
1:55 PM – 2:40 PM
Breakout A6
Sponsor Spotlight:
RSI
All In One Analytics for
Avaya Cloud Office
Speaker: Steve Cummings
Sponsor Spotlight:
RSI
All In One Analytics for
Avaya Cloud Office
Speaker: Steve Cummings
Breakout B6
Healthcare
Speaker: Tara Mahoney
Healthcare
Speaker: Tara Mahoney
Breakout C6
Avaya Spaces Roadmap
Speaker: Roger Wallman / Paul Relf
Avaya Spaces Roadmap
Speaker: Roger Wallman / Paul Relf
2:40 PM – 2:45 PM
Break
2:45 PM – 3:30 PM
Breakout A7
UCaaS Private - Avaya OneCloud Private Trial - Overview and how it works
Speaker: Lisa Marinelli
UCaaS Private - Avaya OneCloud Private Trial - Overview and how it works
Speaker: Lisa Marinelli
Breakout B7
Sponsor Spotlight: Avaya Cloud Office – How to make Money with ScanSource
Speaker: Tom Walker
Sponsor Spotlight: Avaya Cloud Office – How to make Money with ScanSource
Speaker: Tom Walker
Breakout C7
Deep Dive on the IP Office Roadmap and January FP1
Speaker: Jerry Elson
Deep Dive on the IP Office Roadmap and January FP1
Speaker: Jerry Elson
3:30 PM – 3:35 PM
Break
3:35 PM – 4:20 PM
Breakout A8
CPaaS Offerings, Ordering, Partner Compensation
Speaker: Davide Petramala
CPaaS Offerings, Ordering, Partner Compensation
Speaker: Davide Petramala
Breakout B8
HealthCheck Tool and
its new Technical Onboarding Capability
Speaker: Balint Belej-Fekete
HealthCheck Tool and
its new Technical Onboarding Capability
Speaker: Balint Belej-Fekete
Breakout C8
Avaya Devices Roadmap
& Device Enrollment Services
Speaker: James Erskine /
Vandana Bar / Guy Gadnir
Avaya Devices Roadmap
& Device Enrollment Services
Speaker: James Erskine /
Vandana Bar / Guy Gadnir
TIME (EST)
Thursday DECEMBER 10
Avaya Spaces Room 1
11:00 AM – 12:00 PM
Session A9
Avaya OneCloud Subscription Roadmap, Sales Plays & Partner Benefits
Speaker: Camille Lewis
Avaya OneCloud Subscription Roadmap, Sales Plays & Partner Benefits
Speaker: Camille Lewis
12:00 PM – 1:00 PM
Session A10
Avaya OneCloud Private Offer Roadmap
Includes Self-Service Standard UCaaS & CCaaS Offer & DaaS Attach Roadmap
Speaker: Camille Lewis
Avaya OneCloud Private Offer Roadmap
Includes Self-Service Standard UCaaS & CCaaS Offer & DaaS Attach Roadmap
Speaker: Camille Lewis
1:00 PM – 1:05 PM
Break
1:05 PM – 2:05 PM
Session A11
Avaya OneCloud Public Offer Roadmap
Avaya Cloud Office with CCaaS
Speaker: Craig Iwata
Avaya OneCloud Public Offer Roadmap
Avaya Cloud Office with CCaaS
Speaker: Craig Iwata
2:05 PM – 2:55 PM
Session A12
2021 Promotions Roadmap
Speaker: Con Griffin
2021 Promotions Roadmap
Speaker: Con Griffin
2:55 PM – 3:00 PM
Break
3:00 PM – 3:50 PM
Session A13
Avaya Commercial Tools Strategic Update
Speaker: Colm Cleary
Avaya Commercial Tools Strategic Update
Speaker: Colm Cleary
TIME (EST)
Friday DECEMBER 11
Avaya Spaces Room 1
11:00 AM – 12:00 PM
Session A14
Avaya OneCloud Subscription New Logos & Upg/Mig
Best strategies for utilizing templates including: Switch to Custom Design, The topography of Automated Services vs. Standard Services, IPP roadmap including Grandfathering, Start Date control, and DaaS / Endpoint attach
Speaker: Paul Tucker
Avaya OneCloud Subscription New Logos & Upg/Mig
Best strategies for utilizing templates including: Switch to Custom Design, The topography of Automated Services vs. Standard Services, IPP roadmap including Grandfathering, Start Date control, and DaaS / Endpoint attach
Speaker: Paul Tucker
12:00 PM – 1:00 PM
Session A15
Avaya OneCloud Subscription Recast
Inc DaaS Attach & Promotions
Speaker: Kathleen Huffman
Avaya OneCloud Subscription Recast
Inc DaaS Attach & Promotions
Speaker: Kathleen Huffman
1:00 PM – 1:05 PM
Break
1:05 PM – 2:05 PM
Session A16
Avaya OneCloud Public on Channel Markeplace
CCaaS & Avaya Cloud Office & DaaS Attach
Mixed design structure: Retail ACO with Wholesale Additions
Speaker: Mike Shivnan
Avaya OneCloud Public on Channel Markeplace
CCaaS & Avaya Cloud Office & DaaS Attach
Mixed design structure: Retail ACO with Wholesale Additions
Speaker: Mike Shivnan
2:05 PM – 2:55 PM
Session A17
All Subscription / Cloud Products Contract Expansion Processes (including DaaS attach)
Avaya OneCloud Subscription, DaaS, Avaya OneCloud Private, Avaya Cloud Office,
Avaya Spaces, IP Office Subscription
Speaker: Paul Tucker
All Subscription / Cloud Products Contract Expansion Processes (including DaaS attach)
Avaya OneCloud Subscription, DaaS, Avaya OneCloud Private, Avaya Cloud Office,
Avaya Spaces, IP Office Subscription
Speaker: Paul Tucker
2:55 PM – 3:00 PM
Break
3:00 PM – 3:50 PM
Session A18
Install Base Management Centralized Enterprise License Agreement
Auto-Contract Cancelation, Auto license deactivation
Speakers: Mike Shivnan
Install Base Management Centralized Enterprise License Agreement
Auto-Contract Cancelation, Auto license deactivation
Speakers: Mike Shivnan
