Hurricane Florence Support and Free License Offers

Avaya is prepared and available to help customers impacted by Hurricane Florence. To help preserve your critical business operations, we’re offering complimentary Avaya Solutions to affected customers for 60 days once activated, along with Avaya Support resources:

Complimentary Aura and IP Office software licenses: Please call the Avaya Helpdesk at 1-866-AVAYA IT (+1-866-282-9248) or 1-720-444-0130 to request temporary licenses.


Avaya Cloud Notification Service: Deliver emergency campaign notifications, so you can target employees or customers by location and receive immediate feedback on their safety.


Report a hurricane-related outage via the Avaya Support Website (Select the Report Service Outage Button). The site also features resources including checklists and a damage assessment form.


Your safety is our first priority, and we stand ready to support your business continuity and disaster recovery needs, now and into the future.