Hello Avaya! Ok Google Cloud! Berdayakan Contact Center Anda dengan AI yang mampu berbicara, memahami, dan berinteraksi

Hello Avaya! Ok Google Cloud! Berdayakan Contact Center Anda dengan AI yang mampu berbicara, memahami, dan berinteraksi.

Daftar untuk mengikuti Webinar

Nama Depan
Nama Belakang
Business Email
Telepon Kantor
Gelar
Perusahaan
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Negara
- Ya, saya setuju untuk menerima email marketing dari Avaya

Dengan mengirimkan formulir, saya setuju informasi saya diproses di database Avaya untuk tujuan yang disebutkan di atas. Lihat Pernyataan Privasi kami untuk lebih jelasnya, atau kelola Preferensi Email Anda kapan saja.

Mei Sen

Country Manager Indonesia
Megawaty Khie

Country Director Google Cloud Indonesia
Juliet Lee

Regional Manager, CX Solutions, ASEAN, Avaya
Aditya Gandakusuma

Data analytics specialist Google Cloud

Jim Chirico
President & CEO, Avaya

Jim Chirico is President and Chief Executive Officer of Avaya, Inc. He assumed his new role on October 1, 2017, after previously serving as Chief Operating Officer and Global Sales Leader. Jim brings depth of experience and consistent results as a business and operational leader in the technology industry, successfully leading teams in sales, worldwide operations, manufacturing and development. Since joining Avaya in 2008, he has been instrumental in the development of the company’s industry-leading business model, including record EBITDA performance, gross margin expansion and best-in-class Net Promoter Score.

In his previous role as COO, Jim was responsible for Global Sales, Global Operations, Human Resources and Quality. Jim optimized Avaya’s global business processes, stabilized sales and has led the company’s effort for Chapter 11 Emergence. In addition, he drove cross-functional alignment of key initiatives, including integration of all acquisitions and enterprise restructuring efforts.

Jim joined Avaya in January 2008 from Seagate Technology, where he was Executive Vice President, Global Operations, Development and Manufacturing. At Seagate, he led a team of more than 50,000 employees located in 14 facilities worldwide, successfully driving step-function change in the operational effectiveness of the organization.

Galib Karim
Vice President, Americas International Sales, Avaya

Galib Karim is the Vice President for Americas International region, which includes 43 countries. With 20 years of experience in high technology and telecommunications industry, he has a broad knowledge of the market creating successful relationships.

Galib served as General Director for Mexico and previously as General Director of Nortel, Director of Service Providers, Director of Enterprise Networks and channel manager for the Area North of Latin America of Bay Networks.

Galib holds a degree in computer science from one of the most prestigious Universities in México, also has an AD1 from IPADE and studies in leadership and program business planning from the London Business School in London.

Bruce Dickinson
Lead Vocalist of the Legendary Heavy-Metal Band Iron Maiden, Commercial Aviation Pilot, Entrepreneur and Respected Business Speaker

Orador carismático, exitoso empresario, pensador creativo de negocios, piloto comercial , esgrimista internacional , maestro cervecero, , sobreviviente de cáncer y, por supuesto, vocalista principal de Iron Maiden, Bruce Dickinson es un moderno hombre renacentista.

Bruce fue el director de marketing de Astraeus, una aerolínea charter de Gatwick, donde trabajó como piloto durante varios años. Tras el cierre de Astraeus, creó su propia empresa de mantenimiento de aeronaves y entrenamiento de pilotos, Cardiff Aviation. Bruce también vuela el Ed Force One de Iron Maiden, un 747-400 Jumbo Jet. En 2017 Bruce se convirtió en el Vicepresidente de Pouncer, empresa que diseña drones para fomentar la lucha contra el hambre en todo el mundo.

En 2014 Bruce fue diagnosticado con cáncer durante un chequeo de rutina. Después de un régimen de quimioterapia y radioterapia de siete semanas, recibió su certificado de estar libre del cancer.

Bruce ofrece conferencias de clase mundial a corporaciones de todo el mundo. Compara los retos de operar en el mundo de la música rock y la aviación comercial con los del mundo de los negocios; desde el trabajo en equipo, la planificación avanzada y la capacidad de aprender de los contratiempos y avanzar con éxito. Él se centra en convertir a los clientes en fans - con la información que va viral todo el tiempo, que dice mucho para los negocios, con los clientes ser leales a una marca. Bruce goza de la emoción de la creatividad y refresca esta chispa en audiencias a través de una gama de temas del negocios.

Hugo Sanchez
Former Soccer Player and Mexican Soccer Coach

Hugo Sanchez was born in Mexico City in 1958. Around 1975, he studied high school at the National Preparatory School Plantel 7 of the UNAM and later joined the Faculty of Dentistry of the UNAM.

The soccer team of the UNAM saw him born and, although as a player his greatest achievements were in Spain, he is one of the most representative players of that university team, being the case that he was a champion with that institution, both as a player technical director.

He was a scorer and figure of the Real Madrid Football Club in the 1980s, where he coincided with the famous Quinta del Buitre, a club in which his ten titles won, four pichichi trophies, one gold boot, and two ball prizes.

Later he started a new career in the football world by becoming a coach of the UNAM, since he served from March to August 2000. In May 2001 he went on to train the Lion and in September of the same year he again occupied the bench of the UNAM. Hugo Sanchez participated in two final phases of the World Cup with the Mexican national team, those held in Argentina in 1978 and in Mexico in 1986.

Gaurav Passi
President, Cloud Business Group, Avaya

Gaurav Passi is President of the Cloud Business Group. He is responsible for further accelerating the company’s delivery of cloud communications solutions and driving continued momentum to grow market share in UCaaS and CCaaS worldwide.

He joins Avaya from Five9, where he was Executive Vice President, Products and Technology, and spearheaded the development, modernization and growth of the company’s cloud offering. He previously held senior leadership positions with P&L responsibility and overseeing product strategy and execution at Deutsche Telekom Hosted Business Services, Amdocs Inc. and Ciena Corporation.

Gaurav holds a Bachelor of Science in Business and Financial Management from Panjab University, an MBA from the Institute of Management Technology, Ghaziabad and a Master of Science in Computer Science from California State University, East Bay.

Dino Di Palma
Presidente America Sales & Global Accounts, Avaya

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Chris McGugan
Senior Vice President, Solutions & Technology, Avaya

Chris McGugan is Senior Vice President of Solutions & Technology at Avaya, leading technology strategy development to guide future investments.

Chris returned to Avaya after serving as an operating executive for ACM Consultants. He previously held leadership positions for Avaya’s Emerging Products and Technology, Contact Center Solutions and Marketing. Earlier in his career, he held executive and management positions at Belkin, Cisco and Motorola/Symbol Technologies, in addition to several board advisory positions at technology companies around the globe.

Chris holds a Bachelor of Science from North Carolina State University.

Zia Chishti
CEO Afiniti

Zia Chishti is the Chairman and CEO of Afiniti, the world’s leading applied artificial intelligence company that pairs enterprise customers with agents based on behavior. Prior to Afiniti, Zia founded Align Technology and The Resource Group, both of which are worth over $1 billion today.

Zia began his career in the mergers and acquisitions department of Morgan Stanley & Company in New York and London, and briefly served as a management consultant with McKinsey & Company in London.

Zia received his MBA from Stanford University and his BA from Columbia University where he majored in Economics and Computer Science and was a member of the varsity crew team. Zia is an avid skier and chess player.

Fernando Ruiz Galindo
Enterprise Director, Avaya Mexico

Fernando Ruiz Galindo is a seasoned professional with practical experience and solid understanding of a diverse range of business management capabilities including strategic planning, sales, market analysis, sales operations, team-building and quality assurance. Led and support teams that have achieved several years of sequential growth and overachieving results.

Over 7 years he held several positions within UNEFON/IUSACELL in engineering and operations area. He was appointed Director of Mexico operations for Enterprise business unit. In 2009 he joined Avaya as Sales Operation´s Director and subsequently LATAM. He is currently Cloud solutions sales leader for Avaya LATAM.

Gaston Tanoira
Director of New Business Development, Avaya Americas International

Gaston Tanoira is Director of New Business Development, Avaya Americas International. He has a high-performance, is enthusiastic and dedicated high tech leader.

He has 20 years of experience in sales growth, business development, marketing, channel management and virtual team building. Accomplished in defining and executing go-to-market strategies for existing and new technologies in Enterprise, SMB, Public Sector and Service Provider segments, in both established and emerging markets. Known for excellent cross-functional teamwork and outstanding people development and coaching on a variety of cultures.

Maggie Bautista
Marketing Manager, Avaya Mexico

Maggie Bautista has over 20 years of experience in tech industry, leader of the 12 editions of Avaya Evolutions® and now Avaya Engage^SM 2018.

Under her leadership, Avaya Mexico was recognized as a SuperBrand in 2013 & 2014, she has developed as Latam´s Field Marketing Manager between 2010 & 2015.

Maggie graduated from IPN, she has a master degree in Marketing & Publicity with Anahuac Norte. Maggie practice yoga & pilates as one of her favorite hobbies.

Inés Sainz
Maestra de Ceremonias

Journalist and mexican model recognized as the Woman of Sports in Mexico. She is currently a host and producer of the DxTips program on TV Azteca.

Sainz managed to become the person with the most one-on-one interviews of the world sports elite. In 2013, she was named the Muse of the Confederations Cup. Inés Sainz is the General Director and partner of one of the most important sports portals in Mexico: Central Deportiva, where coverage of events such as Superbowl, Olympics and World Cups have been carried out.