8:30

Registration

9:30

Welcome

9:35

Experiences That Matter

10:00

Accelerate with cloud

10:35

Intelligent experiences

11:15

Break and expo

11:45

Intelligent Customer Experiences

12:15

UC in the Digital Workplace

12:45

Lunch

14:00

Westcon and the Digital Partner

14:15

International Avaya Users Group: An Introduction

14:45

Break

15:15

Customer Experience Benchmarking

15:30

Panel Discussion: South Africa Road to Innovation

15:50

Closing