How to Succeed with Digital Customer Experience (DCX) in 2019
New Research Reveals the Significant Measurable Impact of a DCX Strategy.
Join Robin Gareiss, President, Nemertes Research and Karen Hardy, Vice President, Avaya Product Marketing, as they expand beyond the pages of Nemertes’ latest global research to discuss what the data reveals about engaging with digital-savvy customers and prospects in 2019. You will learn:
What the DCX Technology Framework is and how to use it to deliver measurable results
How to identify what and who should be included in DCX strategy planning
What DCX success looks like from real world examples
Attendees to this ondemand webinar will be able to ask the presenters questions and access a copy of the webinar slides. Please allow 24-48 hours for an email response.
Access this Webinar Ondemand