How to Succeed with Digital Customer Experience (DCX) in 2019

New Research Reveals the Significant Measurable Impact of a DCX Strategy.

Join Robin Gareiss, President, Nemertes Research and Karen Hardy, Vice President, Avaya Product Marketing, as they expand beyond the pages of Nemertes’ latest global research to discuss what the data reveals about engaging with digital-savvy customers and prospects in 2019. You will learn:

  • Robin Gareiss
    President
    Nemertes Research
  • Karen Hardy
    VP Product Marketing
    Avaya
  • What the DCX Technology Framework is and how to use it to deliver measurable results

  • How to identify what and who should be included in DCX strategy planning

  • What DCX success looks like from real world examples

Attendees to this ondemand webinar will be able to ask the presenters questions and access a copy of the webinar slides. Please allow 24-48 hours for an email response.

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