Six Ways to Modernize Workforce Engagement

A Frost & Sullivan White Paper In Association with Avaya

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A Frost & Sullivan White Paper In Association with Avaya

Customer Experience (CX) and Employee Experience (EX) are deeply entwined. Developing a workforce engagement culture will net you benefits that reverberate across your entire organization. And it all starts in the contact center with your agents. Read this complementary white paper to learn how to evolve your culture and improve workforce engagement for agents and supervisors alike. Download now.