IDG Cloud White Paper

One Size Does Not Fit All for Cloud Communications

Why Cloud Providers Should Support—and You Should Demand—a Variety of Deployment Choices

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Today’s wealth of communications options brings a number of challenges. Few companies — large or small — have the budgets, expertise, or desire to deploy, maintain, and manage the diverse infrastructure necessary to support all of the communications channels now in play.

Download this white paper from IDG to learn how cloud communications offerings address can address everything from discrete functions to multifaceted unified communications (UC), as well as specific application needs such as customer contact center (CC) operations. You’ll also learn:

Why a one-size-fits-all approach to cloud is not ideal when it comes to UC and CC
How a multi-cloud, multi-model strategy is best for the diverse applications residing under the communications umbrella
The benefits of working with a comprehensive communications provider