03:00 PM
Registration Open
06:30 PM
Welcome Reception
07:00 AM
Registration Open
07:00 AM
Breakfast
08:30 AM
Welcome & Opening Remarks, Greg Weber, Director, Avaya CTO Office
08:45 AM
Introducing the Smart Digital World, Laurent Philonenko, SVP Corporate Strategy and Development, Avaya CTO
09:15 AM
Software Defined Engagement, Leading with Customer Value, Greg Weber, Director, Avaya CTO Office
10:00 AM
Customer Spotlight: Terrel Hobbs, Enterprise Network Architect, Government of the Northwest Territories
10:15 AM
Smart Solutions for the Digital Enterprise, Jean Turgeon, VP & Chief Technologist for Software Defined Architecture, Worldwide Sales
11:00 AM
Closing Comments, Greg Weber, Director, Avaya CTO Office
11:05 AM
Break, transition to breakout sessions
11:15 AM
Scotland A
NT: Next Generation WLAN and the Future of the Mobile Enterprise Access
Scotland B
NT: Get Your Network Ready fo the Smart Digital World
Scotland C
NT: Introduction to Avaya's Fabric Architecture
Event Center A/B
CE: Deep Dive on Avaya Call Center Elite Solutions
Event Center E/F/G
UC: Implementing Avaya SBC for Security & Remote Access - Tips from the Field
Event Center C/D
CE/UC: Part 1: Why Avaya Breeze (formerly Engagement Development Platform) makes your Unified Communications and Contact Center Solution Great
12:15 PM
Lunch in Avaya Engagement Expo
01:30 PM
Afternoon Breakout Sessions
Scotland A
NT: Campus Network Deisgn & Deployment
Scotland B
VR: Smart Healtcare (incl SDNfx Healthcare)
Scotland C
NT: Fabric Best Design & Troubleshooting Practices
Event Center A/B
CE: Omnichannel Customer Engagement Design
Event Center E/F/G
Wi-Fi Technology Deep Dive: Part 1: What you need to know to deploy a high performance Wireless LAN
Event Center C/D
CE/UC: Part II Deep Dive on Avaya Breeze (formerly Engagement Development Platform)
03:00 PM
Break, move to next session
03:15 PM
Scotland A
NT: Pod Fx: Accelerating Application Delivery
Scotland B
VR: Smart Government
Scotland C
UC: Easing Your Daily Tasks: System Manager & Solution Deployment Manager
Event Center A/B
UC: Bullet Proof Solutions: Resiliency & Security for Avaya Unified Communications
Event Center E/F/G
CE: Optimizing Performance with Avaya Reporting & Analytics
Event Center C/D
CE/UC: Part III Driving Business Outcome with Avaya Breeze Snap-ins
04:15 PM
Break, move to next session
04:30 PM
Scotland A
NT: Delivering Secure Elastic Networks
Scotland B
NT: Multicast Design & Deployment Configuration
Scotland C
UC: Virtualization: What's New with Avaya Aura 7.0?
Event Center A/B
SR: Creating & Deploying Avaya Solutions to Emerging Platforms
Event Center E/F/G
CE: Understanding Avaya Workforce Optimization Solutions
Event Center C/D
UC: Avaya Conferencing: The Path Forward
05:30 PM
End of the Day's Sessions - Break
06:30 PM
Dinner in Downtown Disney with Avaya Regional Teams
07:00 AM
Breakfast
08:30 AM
Welcome & Opening Remarks, Greg Weber, Director, Avaya CTO Office
08:45 AM
Industry Expert, Laura Dubios, IDC
09:30 AM
Software Defined Networking, Alan Hase, Vice President Avaya Fabric Networking
10:10 AM
Customer Spotlight: Benjamin B. Vickers, M.S., Director of IT - Network, Messaging, and Unified Communications, ProMedica
10:25 AM
Effortless Communicaiton, Mo Nezarati, GM & VP UC Applications, Avaya
11:05 AM
Closing Comments, Greg Weber, Director, Avaya CTO Office
11:10 AM
Break, transition to breakout sessions
11:15 AM
Scotland A
NT: Next Generation WLAN and the Future of the Mobile Enterprise Access
Scotland B
VR: Smart Campus, Building and Venues
Scotland C
UC: Beyond Unified Communications - Avaya Communicator Web (ESNA)
Event Center A/B
UC: Building a Strong Foundation for SIP Migration with E.164-enabled Dial Plans
Event Center E/F/G
CE: Optimizing Proactive Customer Engagement
Event Center C/D
SP: Virtualizing Avaya Aura to run on the Nutanix Enterprise Cloud, sponsored by Nutanix
12:15 PM
Lunch in Avaya Engagement Expo
01:30 PM
Afternoon Breakout Sessions
Scotland A
NT: Deploying & Evolving Fabrics in Existing Networks
Scotland B
NT: Data Center Network Design & Deployment
Scotland C
NT: Cyber Security - Cyber Security - An In-Depth View - Ed Koehler
Event Center A/B
CE: Omnichannel Customer Engagement Design
Event Center E/F/G
Wi-Fi Technology Deep Dive: Part 2: What you need to know to deploy a high performance Wireless LAN
03:00 PM
Break, move to next session
03:15 PM
Scotland A
NT: Delivering Secure Elastic Networks
Scotland B
CE: Deep Dive on Avaya Aura Contact Center
Scotland C
UC: Easing Your Daily Tasks: System Manager & Solution Deployment Manager
Event Center A/B
UC: Avaya Communicator: Tips for Success in Enterprise-wide Deployments
Event Center E/F/G
SR: Tackling Technical Challenges in the Service Delivery of Cloud Applications
04:15 PM
Break, move to next session
04:30 PM
Scotland A
NT: Deep Dive on new Avaya Networking Products
Scotland B
UC: Beyond Unified Communications - Avaya Communicator Web (ESNA)
Scotland C
UC: Streamlining your customer’s infrastructure with the Avaya Aura Media Server (AAMS)
Event Center A/B
VR: Smart Education
05:30 PM
End of the Day's Sessions - Break
06:00 PM
Appetizers & Sponsor Raffle in Experience Center Exhibit Hall
07:00 AM
Breakfast
08:30 AM
Welcome & Opening Remarks, Greg Weber, Director, Avaya CTO Office
08:45 AM
Customer Spotlight: Richard D. Lau, Senior Director, Technology & Infrastructure-Global Sales & Customer Care Offices, Marriott International, Inc.
09:00 AM
Avaya-on-Avaya, Mike Runda, SVP & President, Avaya Client Services
09:30 AM
Customer Spotlight: Dan Hildebrand, Director, Information Systems, Logansport Memorial Hospital
09:45 AM
Closing Remarks, What's Next? Greg Weber, Director Office of the CTO
10:00 AM
Break - Move to NDA Sessions
10:05 AM
Scotland A
Avaya Fabrics & Infrastructure NDA Session
Scotland B
Team Engagement, Unified Communications NDA Session
Scotland C
Customer Engagement Solutions NDA Session
11:00 AM
Avaya Unified Access NDA Session
Team Engagement NDA cont.
Customer Engagement Solutions NDA Session
12:15 PM
Box Lunches & Aiport Depatures
OPTIONAL APDS Certification Sessions for Partners & Avaya Associates only
01:00 PM
Scotland A
"APDS Certification: Avaya Networking (Avaya Partners and Avaya Staff Only)"
Scotland B
"APDS Certification: Avaya Unified Communications (Avaya Partners and Avaya Staff Only)"
Scotland C
"APDS Certification: Avaya Customer Engagement Solutions (Avaya Partners and Avaya Staff Only )"
05:00 PM
Event Closed