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Jenifer Bond
VP US SLED,
Avaya
Robin Gareiss
President, Nemertes Research
Mike Kuch
Sr. Director, Solutions Marketing, Avaya
Jim Chirico
President & CEO, Avaya
Jim Chirico is President and Chief Executive Officer
of Avaya, Inc. He assumed his new role on October 1,
2017, after previously serving as Chief Operating
Officer and Global Sales Leader. Jim brings depth of
experience and consistent results as a business and
operational leader in the technology industry,
successfully leading teams in sales, worldwide
operations, manufacturing and development. Since
joining Avaya in 2008, he has been instrumental in the
development of the company’s industry-leading business
model, including record EBITDA performance, gross
margin expansion and best-in-class Net Promoter Score.
In his previous role as COO, Jim was responsible for
Global Sales, Global Operations, Human Resources and
Quality. Jim optimized Avaya’s global business
processes, stabilized sales and has led the company’s
effort for Chapter 11 Emergence. In addition, he drove
cross-functional alignment of key initiatives,
including integration of all acquisitions and
enterprise restructuring efforts.
Jim joined Avaya in January 2008 from Seagate
Technology, where he was Executive Vice President,
Global Operations, Development and Manufacturing. At
Seagate, he led a team of more than 50,000 employees
located in 14 facilities worldwide, successfully
driving step-function change in the operational
effectiveness of the organization.
Galib Karim
Vice President, Americas International Sales, Avaya
Galib Karim is the Vice President for Americas
International region, which includes 43 countries.
With 20 years of experience in high technology and
telecommunications industry, he has a broad knowledge
of the market creating successful relationships.
Galib served as General Director for Mexico and
previously as General Director of Nortel, Director of
Service Providers, Director of Enterprise Networks and
channel manager for the Area North of Latin America of
Bay Networks.
Galib holds a degree in computer science from one of
the most prestigious Universities in México, also has
an AD1 from IPADE and studies in leadership and
program business planning from the London Business
School in London.
Bruce Dickinson
Lead Vocalist of the Legendary Heavy-Metal Band
Iron Maiden, Commercial Aviation Pilot, Entrepreneur
and Respected Business Speaker
Orador carismático, exitoso empresario, pensador
creativo de negocios, piloto comercial , esgrimista
internacional , maestro cervecero, , sobreviviente de
cáncer y, por supuesto, vocalista principal de Iron
Maiden, Bruce Dickinson es un moderno hombre
renacentista.
Bruce fue el director de marketing de Astraeus, una
aerolínea charter de Gatwick, donde trabajó como
piloto durante varios años. Tras el cierre de
Astraeus, creó su propia empresa de mantenimiento de
aeronaves y entrenamiento de pilotos, Cardiff
Aviation. Bruce también vuela el Ed Force One de Iron
Maiden, un 747-400 Jumbo Jet. En 2017 Bruce se
convirtió en el Vicepresidente de Pouncer, empresa que
diseña drones para fomentar la lucha contra el hambre
en todo el mundo.
En 2014 Bruce fue diagnosticado con cáncer durante un
chequeo de rutina. Después de un régimen de
quimioterapia y radioterapia de siete semanas, recibió
su certificado de estar libre del cancer.
Bruce ofrece conferencias de clase mundial a
corporaciones de todo el mundo. Compara los retos de
operar en el mundo de la música rock y la aviación
comercial con los del mundo de los negocios; desde el
trabajo en equipo, la planificación avanzada y la
capacidad de aprender de los contratiempos y avanzar
con éxito. Él se centra en convertir a los clientes en
fans - con la información que va viral todo el tiempo,
que dice mucho para los negocios, con los clientes ser
leales a una marca. Bruce goza de la emoción de la
creatividad y refresca esta chispa en audiencias a
través de una gama de temas del negocios.
Hugo Sanchez
Former Soccer Player and Mexican Soccer Coach
Hugo Sanchez was born in Mexico City in 1958. Around
1975, he studied high school at the National
Preparatory School Plantel 7 of the UNAM and later
joined the Faculty of Dentistry of the UNAM.
The soccer team of the UNAM saw him born and, although
as a player his greatest achievements were in Spain,
he is one of the most representative players of that
university team, being the case that he was a champion
with that institution, both as a player technical
director.
He was a scorer and figure of the Real Madrid Football
Club in the 1980s, where he coincided with the famous
Quinta del Buitre, a club in which his ten titles won,
four pichichi trophies, one gold boot, and two ball
prizes.
Later he started a new career in the football world by
becoming a coach of the UNAM, since he served from
March to August 2000. In May 2001 he went on to train
the Lion and in September of the same year he again
occupied the bench of the UNAM. Hugo Sanchez
participated in two final phases of the World Cup with
the Mexican national team, those held in Argentina in
1978 and in Mexico in 1986.
Gaurav Passi
President, Cloud Business Group, Avaya
Gaurav Passi is President of the Cloud Business Group.
He is responsible for further accelerating the
company’s delivery of cloud communications solutions
and driving continued momentum to grow market share in
UCaaS and CCaaS worldwide.
He joins Avaya from Five9, where he was Executive Vice
President, Products and Technology, and spearheaded
the development, modernization and growth of the
company’s cloud offering. He previously held senior
leadership positions with P&L responsibility and
overseeing product strategy and execution at Deutsche
Telekom Hosted Business Services, Amdocs Inc. and
Ciena Corporation.
Gaurav holds a Bachelor of Science in Business and
Financial Management from Panjab University, an MBA
from the Institute of Management Technology, Ghaziabad
and a Master of Science in Computer Science from
California State University, East Bay.
Dino Di Palma
Presidente America Sales & Global Accounts,
Avaya
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beatae odit voluptates, neque sit totam sapiente,
iusto officiis consequuntur veniam!
Chris McGugan
Senior Vice President, Solutions & Technology,
Avaya
Chris McGugan is Senior Vice President of Solutions &
Technology at Avaya, leading technology strategy
development to guide future investments.
Chris returned to Avaya after serving as an operating
executive for ACM Consultants. He previously held
leadership positions for Avaya’s Emerging Products and
Technology, Contact Center Solutions and Marketing.
Earlier in his career, he held executive and
management positions at Belkin, Cisco and
Motorola/Symbol Technologies, in addition to several
board advisory positions at technology companies
around the globe.
Chris holds a Bachelor of Science from North Carolina
State University.
Zia Chishti
CEO Afiniti
Zia Chishti is the Chairman and CEO of Afiniti, the
world’s leading applied artificial intelligence
company that pairs enterprise customers with agents
based on behavior. Prior to Afiniti, Zia founded Align
Technology and The Resource Group, both of which are
worth over $1 billion today.
Zia began his career in the mergers and acquisitions
department of Morgan Stanley & Company in New York
and London, and briefly served as a management
consultant with McKinsey & Company in London.
Zia received his MBA from Stanford University and his
BA from Columbia University where he majored in
Economics and Computer Science and was a member of the
varsity crew team. Zia is an avid skier and chess
player.
Fernando Ruiz Galindo
Enterprise Director, Avaya Mexico
Fernando Ruiz Galindo is a seasoned professional with
practical experience and solid understanding of a
diverse range of business management capabilities
including strategic planning, sales, market analysis,
sales operations, team-building and quality assurance.
Led and support teams that have achieved several years
of sequential growth and overachieving results.
Over 7 years he held several positions within
UNEFON/IUSACELL in engineering and operations area. He
was appointed Director of Mexico operations for
Enterprise business unit. In 2009 he joined Avaya as
Sales Operation´s Director and subsequently LATAM. He
is currently Cloud solutions sales leader for Avaya
LATAM.
Gaston Tanoira
Director of New Business Development, Avaya
Americas International
Gaston Tanoira is Director of New Business
Development, Avaya Americas International. He has a
high-performance, is enthusiastic and dedicated high
tech leader.
He has 20 years of experience in sales growth,
business development, marketing, channel management
and virtual team building. Accomplished in defining
and executing go-to-market strategies for existing and
new technologies in Enterprise, SMB, Public Sector and
Service Provider segments, in both established and
emerging markets. Known for excellent cross-functional
teamwork and outstanding people development and
coaching on a variety of cultures.
Maggie Bautista
Marketing Manager, Avaya Mexico
Maggie Bautista has over 20 years of experience in
tech industry, leader of the 12 editions of Avaya
Evolutions® and now Avaya EngageSM 2018.
Under her leadership, Avaya Mexico was recognized as a
SuperBrand in 2013 & 2014, she has developed as
Latam´s Field Marketing Manager between 2010 &
2015.
Maggie graduated from IPN, she has a master degree in
Marketing & Publicity with Anahuac Norte. Maggie
practice yoga & pilates as one of her favorite
hobbies.
Inés Sainz
Maestra de Ceremonias
Journalist and mexican model recognized as the Woman
of Sports in Mexico. She is currently a host and
producer of the DxTips program on TV Azteca.
Sainz managed to become the person with the most
one-on-one interviews of the world sports elite. In
2013, she was named the Muse of the Confederations
Cup. Inés Sainz is the General Director and partner of
one of the most important sports portals in Mexico:
Central Deportiva, where coverage of events such as
Superbowl, Olympics and World Cups have been carried
out.
With Avaya ENGAGE® 2019 rapidly
approaching, our call for speakers is open!
Speaking at Avaya ENGAGE® is a fantastic
experience - and we need you to share your expertise
and knowledge with your peers. Do you think you have
what it takes to be selected? Then submit your
speaking proposal before September 6, 2018.
Empower Your Remote Workers To Effectively & Securely Do Their Jobs
The way services were delivered to remote workers or educators of the past often presents challenges if attempted the same way today. Properly enabling today’s remote worker provides multimodal access, cost savings, and scalability while positioning them for success in accomplishing their jobs – today and in the future – no matter what the environment.
Join this session to learn how to:
Properly empower your organization with collaboration solutions that deliver the same great experiences citizens and employees expect – whether at home, in the office, or a mix of both.
Foster a communications environment that keeps teams informed, engaged, and working seamlessly, no matter the location.
Enable citizens to continue to receive support over preferred channels from remote agents and contact centers that blend AI-infused experiences with self-service options.
Attendees leave with examples and a framework for delivering collaboration solutions and experiences that matter to their employees through our open, converged, and innovative solutions – in the cloud, on-premise, or hybrid.
We look forward to you joining us.
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